shipping policy

At Valerida, we are committed to delivering your handmade creations with care and efficiency. Please review our shipping policy below.

Processing Time

• Please note that our products is handmade so please allow from 3-5 business days to ensure the best quality for you 

Shipping Methods & Delivery Time

• sometimes We offer standard and express shipping options at checkout.
• Estimated delivery times vary based on your location:
  • UK & Europe: 8-10 business days
  • USA & Canada: 8-12 business days
  • Rest of the world: 10-20 business days
• Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays, holidays or local postal disruptions.

Shipping Costs

• Shipping fees are calculated at checkout based on your location and selected shipping method.
• Customers are responsible for any applicable customs duties or import taxes.

Tracking & Order Status

• Once your order has been shipped, you will receive a confirmation email with tracking details

Lost or Delayed Shipments

• If your order has not arrived within the estimated timeframe, please contact us, and we will assist you in tracking your package.

Incorrect Shipping Information

• Please ensure your shipping address is correct before placing an order.
• We are not responsible for orders shipped to incorrect addresses provided by the customer.

Returns Due to Failed Delivery

• If an order is returned to us due to an incorrect address or failed delivery attempts, the customer will be responsible for any reshipping costs.

Contact Us

For any shipping-related inquiries, feel free to contact us:

Email: hello@valerida.com

Whatsapp: +447308520903